Arnold Machinery Company
Customer Satisfaction Is Our Only Policy ®
Locations
14
States Served
Arizona, Colorado, Idaho, Nevada, Utah, Wyoming
Year founded
1929
Dealer Since
1944
Awards
Hyster Dealer of Distinction: 1999, 2000 - 2016, 2022
Leadership
Kirk Reese,
President
Dave Patchin,
Vice President of Product Support
Nicole Nedbalek,
Parts & Service Manager
Pat McCutcheon,
Vice President of Sales
Overview
SILVER SERVICE®: Every Associate is responsible to make the customer happy and take care of them right then and there. They are not only empowered, they are obligated to do so. At Arnold Machinery Company, we believe in carrying our SILVER SERVICE® attitude and commitment into everything we do. That commitment is directed solely at how well we serve you – our Customer.
SILVER SERVICE® POLICY: Uncompromising Commitment to Customer Satisfaction
At Arnold Machinery Company, NO SALE is ever final until you are satisfied. When we say it, we mean it. Our policy is plain and simple because Customer Satisfaction is Our Only Policy®. No fine print. No disclaimers. Only total and complete satisfaction with our products and our service.
Company Mission
We believe that our mission is to achieve business success through the superior performance of excellent people who demonstrate that fairness and honesty are the foundation of our business dealings; build on the tradition and experience of those founders whose ingenuity, effort and ethics have provided us with a respected company in which to grow; satisfy the needs of our customers, which will generate rewards to our stockholders; Consider quality of product to be essential; and commit their talent and initiative to the attainment of priorities and objectives. In these ways will we show that excellence is our standard.
90
Years in Business
143
Technicians On Staff
24
Support
Locations
- Salt Lake City, UT
- Tucson, AZ
- Phoenix, AZ
- Flagstaff, AZ
- Grand Junction, CO
- Colorado Springs, CO
- Denver, CO
- Johnstown, CO
- Las Vegas, NV
- Idaho Falls, ID
- Twin Falls, ID
- Boise, ID
- Casper, WY
- Ogden, UT
- Phoenix, AZ
Services
- AutoCAD - Modeling and Simulation
- Equipment Repair and Parts
- Fleet Management
- New & Used Equipment
- Rentals
- Telemetry
- Training and Certification
- Warehouse & Systems Solutions